Privacy Policy

This Privacy Policy explains how Spas Versati collects, uses, stores and protects the personal data of visitors and customers, in accordance with the Brazilian General Data Protection Law (LGPD, Law 13.709/2018).

1. Data we collect

We only collect the data you voluntarily provide and technical data needed to operate the website:

• Identification and contact: name, e-mail, phone/WhatsApp, company and city, when you fill in a form or start a WhatsApp conversation.
• Message content: the information you send us about your project or request.
• Technical data: IP address, browser/device, pages visited and cookies (see our Cookie Policy).

2. Why we use your data (purpose and legal basis)

• To answer your enquiry and provide sales and technical support — based on your consent and on the pre-contract/contract steps you request.
• To send information about products and follow up on your service — based on your consent (opt-in).
• To keep records and comply with legal obligations, and for our legitimate interest in security and fraud prevention.

3. Sharing

We do not sell your data. We may share it only with service providers that help us operate (e.g. e-mail, hosting, analytics) under confidentiality, and with authorities when legally required.

4. Retention

We keep your data only for as long as necessary for the purposes above or to comply with legal obligations. After that, data is deleted or anonymised.

5. Your rights

Under the LGPD you may request confirmation of processing, access, correction, anonymisation, portability, deletion and information about sharing, as well as withdraw your consent at any time. To exercise your rights, contact vendas@spasversati.com.br.

6. Security

We adopt technical and organisational measures to protect your data against unauthorised access, loss or misuse.

7. Changes

We may update this Policy. The current version and its date are always shown on this page.